Question 1

What type of events do you cater to?

Accepted Answer

We think coffee goes great with any event! To name a few though,  we’ve catered weddings, office parties, concerts, farmers markets, bridal and baby showers, teacher conferences, and church or charity events.

Question 2

What types of coffee do you offer?

Accepted Answer

We offer espresso-based coffee with traditional sizing both iced and hot. You can expect everything a high-end privately owned coffee shop would offer, including Minor Figures organic oat milk for those with milk allergy. We also have vanilla, caramel, mocha, and honey available as sweeteners, sourcing all of our ingredients from the highest quality local providers.

Question 3

Do you offer non-coffee beverages?

Accepted Answer

Yes! We take pride in carrying the most extensive menu of any mobile coffee company in the area, including black, green, and herbal teas iced and hot, tea lattes (including matcha) iced and hot, and Italian sodas and hot chocolate for the kids and kids at heart.

Question 4

How long does it take to set up and pack up?

Accepted Answer

We set up in 30 minutes and tear down in about 20.

Question 5

Do you offer food options as well?

Accepted Answer

We know good coffee goes well with a crispy pastry or your favorite hors d’oeuvres, so we offer both as additional options that can be added to any coffee catering service. Both pastries and hors d’oeuvres are aesthetically displayed in a self-service fashion, with small plates and cocktail napkins provided.

Question 6

Can you cater outdoor events?

Accepted Answer

Yes, we do often! We don’t charge any additional fee either, it makes no difference to us. However we don’t bear any responsibility for acts of God that would restrict us from serving. It may be good luck to get rained on at your wedding, but it's bad luck for our expensive espresso machines, and we will have to move our setup inside to continue serving.

Question 7

What is your minimum and maximum order size?

Accepted Answer

We know of many small events that need coffee, and for this we have developed a package with an especially low minimum of $300 (price of 40 guests with our price model). We can still serve events smaller than that, but $300 is the minimum cost.

As for maximum order size, the more the merrier! We don’t have a limit to the number of people that we are willing to serve, however good coffee does take time to make. We will work with you to ensure larger events are able to get the service they need in the time allotted, and we offer services that include up to 2 carts and 4 barista’s operating at the same time.

Question 8

How far in advance do I need to book your service?

Accepted Answer

If we’re still available for the time and date you’re requesting, we’re happy to book you at any time, however we will add a 10% charge for accommodating bookings made within two weeks of the date of service. Also, booking us as soon as you can will ensure our availability for the time and date you’re seeking our services!

Question 9

Do I need to provide any of the materials needed to serve coffee?

Accepted Answer

Not at all! We provide everything we need for serving. All we need from you are the power outlets to run our setup with, a number that can vary by event size and will be specified in our contract.

Question 10

What is your cancellation policy?

Accepted Answer

You’re able to cancel for a 50% refund of your 50% deposit until one week before the event. Cancellations made within one week of the event will result in a forfeiture of the 50% deposit we take at the time of booking. Changes to your booking can be made for free until one week before the event, and for $50 if made within one week of the event. We can’t guarantee our ability to satisfy certain changes made to bookings, as they may cause contradictions with other events, but we always do our best. Acts of God preventing us from providing any or all services for the amount of time agreed too are the accepted risk of the hiring party. A failure by us to provide any of the services agreed to within normal circumstances is subject to a pro-rata refund of the value of what services weren’t provided, failure by us to provide any service at all within normal circumstances will result in a full refund.

Question 11

How do I place an order?

Accepted Answer

Submit our booking form on our website, providing any event specific details that we should know of, and we will send you back a quote. Once you confirm that quote, you will receive a contract with all of the event details, and after submitting a signed form through our e-signature program, you will be prompted to make your 50% deposit which locks in the booking.

Question 12

What forms of payment do you accept?

Accepted Answer

We accept cards and checks as payment for our catering services. If you opt to pay with a check, we will waive the 3% card processing charge.

EDEN

COFFEE

(916) 975-3985

FREQUENTLY ASKED QUESTIONS

EDEN COFFEE

EDEN

COFFEE

(916) 975-3985

FREQUENTLY ASKED QUESTIONS

​EDEN COFFEE

EDEN COFFEE